Restore Your Old
& Damaged Photos
We bring faded, torn and water-damaged photos back to life. Expert restoration, colourisation and repair, delivered digitally, anywhere in Australia.
After Restoration
Before
AfterBefore & After
From torn war portraits to faded family shots, every photo deserves to be seen clearly.
Simple, Honest Pricing
You only pay after you approve the result. No surprises, no lock-ins.
Photo Restoration
- ✓ Photo scanning
- ✓ Dust & scratch removal
- ✓ Colour correction
- ✓ Photo enlargement
Photo Restoration
- ✓ Everything in Basic
- ✓ Rips, tears & heavy scratches
- ✓ Sharpening blurred photos
- ✓ Photo upscaling
Photo Restoration
- ✓ Everything in Standard
- ✓ Restores missing parts
- ✓ Object removal
Photo Restoration
- ✓ Everything in Advanced
- ✓ Heavily destroyed photos
- ✓ Full face & detail reconstruction
- ✓ Complex background rebuilding
See the Difference
Drag the slider to reveal the transformation. Real photos, real results.
How It Works
Four simple steps from your door to a fully restored photo.
Scan, photograph or simply post it to us. We accept printed photos, slides, negatives and documents in any condition. Our Australia-wide mail-in service means location is never a barrier.
We assess your photo and send you a clear, no-obligation quote, what we can restore, how long it will take and exactly what it costs. No guessing, no surprises. A 50% deposit confirms you're happy to proceed.
Our expert restorers work on your photo by hand, every detail carefully rebuilt, not just filtered. We send you a preview before finalising so you can request changes. Your happiness is the only standard we work to.
Approve the result, pay the remaining balance and your high-resolution restored photo is delivered digitally, ready to print, share or frame. USB delivery and printed copies also available on request.
Loved Across Australia
"My mother in law had a very faded, tiny picture that she has been carrying around in her wallet for years. Theo was able to bring it to life, he brought out the details that no one knew were there. My mother in law is absolutely thrilled and now has an A4 sized print as clear as if it had just been taken. Thanks Theo, definitely would recommend your service."
"I am amazed at the restoration of my family black and white photo from the 1950s. Not only did Theo improve on the original b/w but also invented a colour version! How did he know what colours the skin tones and clothing were? It's modern witchcraft! I would heartily recommend photo restoration with Theo. Many thanks. Roscoe 😀"
"Photo Restoration Rescue will be my absolute first choice again. Theo was so helpful restoring and resizing a small screen image to a photo print of just under 1 metre in length, a group photo that showed no distortions whatsoever. The detail in a quality matt finish is so life like, it feels like it was taken yesterday. Brilliant Theo, thank you 👍"
Why Melbourne Chooses Us for Photo Restoration
Drag the slider to reveal the transformation. Real photos, real results.
We Have Answers
Everything you need to know before getting started.
No, you don't have to send the original. You can scan or photograph your image and send it to us digitally. That said, we strongly prefer to work from the original print where possible because scanning it ourselves at high resolution gives us far more detail to work with, resulting in a noticeably better restoration. If you're able to post it, we'll handle it with great care and return it to you untouched.
Absolutely, we love meeting our customers face to face. Please use the Make an Appointment form on our website to book a one-on-one session with Theo. This is a great opportunity to bring your photos in, discuss what you'd like restored, and get a clear idea of what's possible before committing to anything.
We are based in Melbourne, Victoria, but we service all of Australia. If you're not in Melbourne, no problem at all. Simply scan or photograph your image and send it digitally, or post your original photos to us via mail. We'll restore them and deliver your finished files back to you online, or return your originals by post.
It varies depending on the complexity of the work and how busy we are at the time. If you're in a hurry, just let us know, we will always try to work around your timeline. In quieter periods, a straightforward restoration can be turned around in as little as 24 hours. More complex restorations or busier periods may take 48 hours or longer. We'll always give you an honest timeframe upfront so there are no surprises.
Yes, this is one of our specialties. We take on restorations that others say can't be done. Torn, missing pieces, severe water damage, mould, extreme fading, we've seen it all. If for any reason we genuinely cannot restore a photo to a satisfactory standard, we will be completely upfront with you and you will not be charged, even if we've already attempted the repair. Your peace of mind matters more than the fee.
Never. All restoration work is performed on a digital copy. Your original photo is never touched, written on or altered in any way. If you post your original to us, it will be returned to you in exactly the same condition it arrived, we treat every photo as if it were our own.
Yes, colourisation is one of our most popular services. We manually apply natural, realistic colour to black and white photos by hand, not using automated AI filters. We research era-appropriate clothing colours, skin tones and environments to make the result look as authentic as possible. The results are often breathtaking.
We accept virtually everything, printed photos of any size, 35mm slides, negatives, documents, certificates and digital image files (JPG, PNG, TIFF, HEIC and more). For video, we convert VHS, Hi8, Digital 8, MiniDV, Betamax, VHS-C, 8mm film and most other analogue tape formats. If you're unsure whether we support your format, just ask, we're happy to help.
We ask for a 50% deposit before we begin work, this confirms you're happy to proceed after your free assessment. The remaining balance is only due once we've sent you a preview and you're completely happy with the result. If you're not satisfied, we offer free revisions until you are.
We deliver your high-resolution restored files digitally via a secure download link, ready to print, share or frame. If you'd prefer a physical copy, we can also deliver files on a USB drive or arrange a printed copy for an additional fee. Just let us know your preference when you get in touch.
Get In Touch
Choose how you'd like to reach us.
Accessibility Statement
Accessibility Statement for https://photorestoration.au/
Photo Restoration is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
Photo Restoration is making constant efforts to improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible, and unhindered use for those of us with disabilities.
We aim to make all pages and content on https://photorestoration.au accessible, but some content may not yet fully meet the highest accessibility standards. This could be due to challenges in identifying the most suitable technological solution.
We may revise this Statement periodically to reflect improvements or changes to our accessibility practices.
Feedback
We welcome your feedback on the accessibility of the Photo Restoration website. Please let us know if you encounter accessibility barriers:
Privacy Policy
Last updated: 2025
Photo Restoration Rescue ("we", "us" or "our") operates the website https://photorestoration.au. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.
Information We Collect
We may collect the following personal information when you contact us or use our services: your name, email address, phone number, and any photos or files you voluntarily submit to us for restoration purposes.
How We Use Your Information
We use your information solely to provide the services you have requested, including photo and video restoration, scanning, and related digital services. We may also use your contact details to respond to enquiries, provide quotes, and communicate progress on your order.
Before & After Photos
With your permission, we may use before and after images of restored photos for promotional purposes on our website, social media, or marketing materials. We will always seek your explicit consent before publishing any images you have provided. You retain full ownership of your original photos at all times, and your consent may be withdrawn at any time by contacting us.
Data Storage & Security
We take reasonable steps to protect your personal information from unauthorised access, loss, or disclosure. Your files and personal details are stored securely and are not shared with third parties except where required to deliver the service (e.g. payment processors).
Third-Party Services
Our website may use third-party tools such as Google (for analytics and reviews), PayPal (for payments), and TidyCal (for appointment booking). These services have their own privacy policies and we encourage you to review them.
Cookies
Our website may use cookies to improve the user experience. You can control cookie settings through your browser. Disabling cookies may affect some functionality on the site.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information held by us at any time. To make a request, please contact us at photorestorationrescue@gmail.com.
Contact
For any privacy-related enquiries, please contact:
📧 photorestorationrescue@gmail.com
📞 0438 293 006
Terms & Conditions
Last updated: 2025
Introduction
These Terms and Conditions govern your use of the Photo Restoration Rescue website and services. By accessing our website or engaging our services, you agree to be bound by these terms. If you do not agree, please do not use our services.
Services
Photo Restoration Rescue provides digital photo restoration, colourisation, upscaling, scanning, video conversion, and related services. All services are subject to a free assessment prior to commencement. A 50% deposit is required to begin work, with the remaining balance due upon completion and your approval of the result.
Use of Before & After Images
By submitting photos or files to us for restoration, you grant Photo Restoration Rescue a non-exclusive, royalty-free licence to use the before and after versions of your restored images for promotional and marketing purposes, including on our website and social media channels. This licence is subject to your explicit consent, which you may provide at the time of submitting your job or withdraw at any time by contacting us in writing. We will never publish images without your permission.
Intellectual Property Rights
You retain full ownership of all original photos and files you submit to us. The restored digital files delivered to you are for your personal use. Photo Restoration Rescue retains the right to retain working copies for quality assurance purposes only. All website content, branding, and design is the intellectual property of Photo Restoration Rescue and may not be reproduced without written permission.
Restrictions
You agree not to submit any photos or materials that you do not have the right to share, that are illegal, or that infringe the intellectual property rights of any third party. You must not use our services for any unlawful purpose.
No Warranties
While we take every care to deliver the highest quality restoration possible, results will vary depending on the condition of the original material. We do not guarantee a specific outcome, and in cases where restoration to a satisfactory standard is not achievable, we will inform you and no charge will apply, even if work has been attempted.
Limitation of Liability
To the fullest extent permitted by law, Photo Restoration Rescue shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability to you shall not exceed the amount paid for the specific service in question.
Governing Law
These terms are governed by the laws of Victoria, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Victoria.
Contact
For any questions regarding these Terms and Conditions:
📧 photorestorationrescue@gmail.com
📞 0438 293 006